Answers, frequent questions

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	Note: All prices in US Dollars

Our most common questions

Is there a Product Guarantee?
Yes We guarantee that all products are free from defects. Please contact us at customerservice@janssolar.com or, use the form on the contact us page if you ever receive a defective product.

How quickly do you respond to emails?
We generally respond to emails with one business day (monday-friday) For fastest response, please contact us on the "contact us page" using the form provided
Shipping costs are based on the wholesale total of your order. Each order has a minimum shipping charge as specified.

What is the delivery time for orders?
- Actual delivery day and time is determined by UPS. Regular ground shipments usually take between 1 to 7 business days depending on your location.

Do you ship Internationally?
No , we currently ship within the United States only

How long does it take to process and ship orders?
Orders are usually shipped within 2 business days or less, except weekends. Orders made on Friday, Saturday, and Sunday normally ship out the following Monday. Please provide a valid mailing address as UPS will not deliver to PO Boxes.


	New Discounted Shipping Rate Of $4.95 Orders Over $100.00 Ship Free


	Thank you for shopping at janssolar where you will have a safe and secureonline shopping experience

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Please email us if you have any questions at Customerservice@janssolar.com

Specials - Flowers

Solar Flowers

Solar flowers are a charming accent for your garden or walkways. The installed batteries inside solar products are recharged in the sunlight of the day. They automatically turn on at night for safety and atmosphere. Simply place in a sunny location and enjoy!

Creating safety and atmosphere is easy

garden and path lights

Solar outdoor lighting is an alternative energy choice. Affordable solar lights save you time and money. Solar garden lights create accents and atmosphere in your garden or yard. No wiring or extra energy costs. its free electric!